I reg­is­tered a cou­ple of domains with reg​is​ter​fly​.com this week and went to change the DNS name­servers yes­ter­day. For some unex­plained rea­son, I kept get­ting an error that said the max­i­mum num­ber of con­nec­tions had been exceed­ed. I have no idea what that meat.

This morn­ing I decid­ed to try again and was still get­ting this error. I then thought I should con­tact sup­port to see what the prob­lem is, so I clicked on the “24/7 Phone Sup­port” link, and to my sur­prise, I saw the fol­low­ing note:

Due to upgrades you may not be able to update the DNS of [some domain] names. We expect the upgrade to be com­plete by Sun­day 1211.

Now why couldn’t they have said this in their error mes­sage instead of telling me that the max­i­mum num­ber of con­nec­tions had been exceed­ed. Bet­ter yet, why not dis­able the abil­i­ty to edit name­servers alto­geth­er and put in its place the above notice.

Why do things have to be so frus­trat­ing.

About Kim Siever

I am a copy­writer and copy­ed­i­tor. I blog on writ­ing tips most­ly, but I some­times throw in my thoughts about run­ning a small busi­ness.

Fol­low me on Twit­ter at @hotpepper.

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