How to filter your LinkedIn contacts by industry

I have nearly 1200 contacts on LinkedIn. Today, I was asked to contact some connections in a specific industry, but didn’t want to wade through all 1200 of them. I found a quick and easy way to filter LinkedIn contacts by industry. Here’s how.

4 examples of Zappos’ awesome customer service

I was listening to Terry O’Reilly’s “Age of Persuasion” last weekend. In that episode, he illustrated how good customer service leads to customer loyalty and profit. I was particularly drawn to his expounding on Zappos, an online retailer. Here are a few of the points that caught my attention.

Difference between continuously and continually

These two words sound the same and their meanings differ only slightly, which may explain why people regularly confuse them. Here’s my take on the difference between continuously and continually. Continuously Continuous indicates a duration without interruption, so continuously means something occurred for a duration uninterrupted. That whippersnapper played her drums continuously all night long, not… Continue reading Difference between continuously and continually